Privacy Policy

1. Who We Are

Elevation AI Solutions ("we," "us," or "our") is a marketing automation services company located at 1921 S Mattis Ave, Apt 208, Champaign, IL 61821. You can reach us at [email protected] or +1 (304) 268-6458.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email address, and business details provided when you interact with our chat widget, book a call, or contact us directly.
• Usage data — pages visited, time spent on site, and browser/device information collected automatically via standard web analytics.
• Communications — messages you send us via chat, email, or SMS.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide our services
• Send appointment confirmations and follow-up communications
• Send promotional messages about our services (only with your explicit consent)
• Improve our website and service offerings
• Comply with legal obligations

4. SMS Messaging

By providing your phone number and consenting through our chat widget, you agree to receive SMS messages from Elevation AI Solutions. These may include:

• Customer care messages — appointment reminders, follow-ups, and responses to your inquiries.
• Promotional messages — special offers and service announcements (only with separate explicit consent).

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe at any time. Reply HELP for help.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We do not share your information with affiliates or for lead generation purposes. We may share information with service providers who assist us in operating our business (such as our CRM platform), subject to confidentiality agreements.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].

8. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Elevation AI Solutions
1921 S Mattis Ave, Apt 208
Champaign, IL 61821
[email protected]
+1 (304) 268-6458